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Microsoft Dynamics 365 Updates: What to Expect

To cater to the growing demands of industry, Microsoft has announced new features & capabilities for Dynamics 365 and Power Platform that are expected to release from October 2019 through March 2020. It is expected that Microsoft will empower its community with more tools so they can take full advantage of the Power Platform. Some of the enhancements that are expected to be added are listed below:-

  • AI Builder and PowerApps Portals—two brand new capabilities
  • Accelerating intelligent automation in Microsoft Flow with built-in AI
  • Updated AI capabilities and an exciting new look for Power BI

Introducing AI Builder

The AI capability on the Power Platform will support PowerApps and Flow. While leveraging AI builder, organizations can make their apps and automation more intelligent. AI builder will enable app makers to solve everyday tasks like forms processing, object detection, and text and binary classification using common AI scenarios & machine learning capabilities. With AI Builder, app makers—professional and developers can add AI capabilities to apps that are already being used by organizations. AI builder can help in improving customer service across diversified industry verticals including banking, hospitality, manufacturing, etc. With AI, organizations can analyze customer feedback responses, map them into categories, and generate an AI model to classify and respond to customer feedback as it’s received.

Delivering intelligence in Microsoft Flow

AI Builder capability is expected to come to Microsoft Flow which offers a powerful visual experience for a range of users to build everything from personal automation to business-critical enterprise-wide processes. AI Builder will make it easier for users and organizations to optimize their processes using intelligence. Apart from extracting meaningful data, AI Builder can predict the risk of an application and, depending on how high that risk is, add additional approval actions to a business process.

Leveraging block chain in PowerApps and Microsoft Flow

Blockchain can help in bringing trust and transparency to business processes that involve multiple business partners. Applications built on the blockchain using PowerApps and Microsoft Flow will bring data together from multiple sources to add value to the business. With PowerApps, developers can effortlessly capture information using phone sensors such as barcodes, photos, GPS coordinates, etc. and send that information to concerned stakeholders using blockchain. You can further integrate blockchain with popular SaaS, legacy enterprise systems, web and messaging services, and different types of data technologies.

PowerApps Portals

PowerApps Portals enable external users to access the content. Furthermore, you can easily create websites using PowerApps that can be accessed by external users. These websites can be accessed with a wide variety of identities including personal accounts, LinkedIn, and other Azure Active Directory organizations. These capabilities will enable app makers to create websites from scratch using pre-built templates, and then customize the layout and content using components like forms, views, and dashboards.

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