Offering ongoing service to customers plays a vital part in driving substantial growth and productivity for any business. In service industry, customer satisfaction and loyalty in addition to revenue is the key to take a competitive lead and steer unrivalled scalability.
However, we understand that managing and tracking service a tedious, complex, and time-consuming task. Considering such scenarios, Navisionindia is extending its assistance to drive automation and innovation across service businesses via cloud computing solutions. By leveraging the core capabilities of inventively orchestrated solutions, we help thriving organizations in service industry with a set of tool to streamline key operations.
These tools are designed to support all kinds of service operations including
- Conversion of inputs to desired outputs
- Planning and control management
- Strategizing departmental operations
- Performance improvement
Business leaders in service industry can deploy Navision for Service Industry and deliver enhanced customer experience to ensure long-term productivity. For the most part, Dynamics 365 Business Central is introduced (an upgrade to NAV) that delivers extended capabilities to solve mission-critical issues.
At Navisionindia, you can come across both the applications, comprehend it diligently and pick the best suited one to improve service business operations. Interestingly, you can deploy Business Central both as on-premise and cloud ERP, whatever suits your business environment and requirement the best.
Benefits of NAV/ Business Central for Service Industry
Business Central is inventively engineered to confer a high level of business intelligence features at a low cost. You can the platform to send out reminders, notifications, grab key insights, and go through analysis to anticipate trends.
With the tools offered by extensively orchestrated software solution, you can:
- Schedule Service Calls And Set Up Service Orders
- Assign Workforce Based On Skill And Availability
- Offer Service Estimates And Service Invoices
- Improve Scheduling And Resource Planning
- Enhance Progress Planning And Material Planning
- Manage Pricing And Costing With The Least Hassle
- Upgrade Service Order Management
One can use both the business management software solutions in business scenarios such as complex customer service distribution systems, industrial service environments with bills of materials, and high volume dispatching of service technicians.
As we know that Dynamics NAV is now closed off to new businesses; SMBs looking to deploy Microsoft’s Cloud ERP solution can go for Dynamics 365 Business Central. Those who are already running on NAV will automatically be redirected to Dynamics 365 Business Central and Navisionindia caters to all such requirements across business upgrade efficiently.